Terms & Conditions Naga Bola — Complete Platform Usage Guide for Malaysian Players

To register and use the services of naga bola, you must fully meet the following eligibility requirements:

• Aged 18 years of age or older at the time of registration. naga bola maintains a strict zero-tolerance policy toward underage use.
• Is a Malaysian citizen or permanent resident with lawful access to the internet.
• Possess a valid and active Malaysian mobile number for OTP verification purposes.
• Not currently under a self-exclusion status from any gambling platform.
• Not representing any business entity — registration is for individuals only.
• Not subject to any legal restrictions that would prohibit participation in online betting activities.

Each individual is only permitted to register one (1) account only at naga bola. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and the forfeiture of all balances and bonuses.

When registering on naga bola, you are required to provide truthful, accurate, and complete information. Required details include your full name as shown on your official identification document, a valid Malaysian phone number, and a secure password.

A Know Your Customer (KYC) process may be required at any time, particularly before your first withdrawal is processed or when certain thresholds are reached. Documents that may be requested include:

• Malaysian Identity Card (MyKad) — front and back
• Recent bank statement (not older than 3 months) as proof of address
• Screenshot or proof of ownership of the payment method used

naga bola reserves the right to temporarily suspend an account during the KYC process. Failure to provide the required documentation within 14 days may result in account closure.

All transactions on naga bola operates in Malaysian Ringgit (MYR). We support the following local Malaysian payment methods:

For withdrawals, the minimum amount is RM 50 for each transaction. Withdrawal requests received before 10 PM are typically processed the same day. Requests received after that will be processed the following day. Withdrawal processing times range from 15 minutes to 24 hours depending on the chosen method and system load.

All bonuses and promotions at naga bola, including a Welcome Bonus of up to RM 500, are subject to specific terms set for each offer. The general terms applicable to all bonuses are as follows:

• Each bonus may only be claimed once unless stated otherwise in the relevant bonus terms.
• Wagering requirements must be fulfilled before any bonus funds or winnings derived from them can be withdrawn.
• Bets placed at odds below 1.50 do not count towards fulfilling the wagering requirements of any bonus.
• Wagering contributions vary by game category — Sports and E-Sports: 100%, live table games and Live Casino: 10–15%.
• All bonuses have a stated validity period — any bonus not used within that period will be automatically forfeited.
• Naga bola reserves the right to cancel, amend, or withdraw any bonus if there is evidence of abuse or misuse.
• Matched betting using different accounts to hedge bonus wagers is strictly prohibited.

In the event of any conflict between these general bonus terms and the specific terms of a promotion, the specific promotion terms shall prevail.

All bets on naga bola subject to the following rules, which are in place to uphold the fairness and integrity of the platform for all users:

• All bets placed are final once confirmed by the naga bola system — no cancellations are permitted except under specific circumstances such as significant technical errors.
• Naga bola reserves the right to void, reject, or adjust any bet placed at odds that are clearly erroneous (priceable error) or resulting from a technical platform error.
• In the event of a postponed, cancelled, or abandoned event, bets will generally be voided in accordance with the relevant sports rules.
• For Malaysia Super League, EPL, and international matches — only regulation time of 90 minutes plus injury time is counted unless specifically stated otherwise.
• Any bet placed after the official result of an event is known (late betting) will be automatically voided.
• Naga bola reserves the right to limit the amount and size of bets for any user or market without providing a reason.

You are solely responsible for keeping your account login credentials secure. naga bola yours. This includes:

• Do not share your username or password with any third party.
• Use a strong password of at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols.
• Always log out of your account when using a public or shared device.
• Report any suspicious activity or unauthorised access to the naga bola customer support team immediately.
• Enable two-factor authentication (2FA) for an additional layer of account security.

Naga bola will not be held liable for any losses resulting from a user's own negligence in maintaining their account security. However, we will conduct a thorough investigation into every account security complaint received.

naga bola is fully committed to responsible gaming. We provide a range of tools that players can use to manage their betting activity:

• Deposit Limit — Set daily, weekly, or monthly deposit limits that suit your budget.
• Loss Limit — Set a maximum limit on how much you are willing to lose within a given period.
• Betting Limits — Control the maximum amount per single bet.
• Cool-Off Period — Take a break from betting activity for 24 hours, 7 days, or 30 days.
• Self-Exclusion — Self-exclude from the naga bola platform for an extended period, ranging from 6 months to permanently.

All self-exclusion requests take effect immediately upon confirmation and cannot be reversed during the specified period. Please contact the naga bola customer support team or visit the Responsible Gaming us for more information.

All content on the naga bola — including logos, brand names, interface designs, text, graphics, images, software code, and promotional materials — are the exclusive property of naga bola or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, modify, redistribute, sell, publicly display, or create derivative works from any naga bola content without prior written consent from naga bola management.

To the extent permitted by law, naga bola will not be liable for:

• Any financial losses incurred as a result of your betting activity on our platform.
• Service disruptions caused by circumstances beyond our control (force majeure), including internet outages, natural disasters, or actions taken by authorities.
• Losses arising from a user's own negligence in maintaining their account security.
• Any decisions or actions you take based on information or analysis provided on the naga bola platform.

Naga bola provides the platform on an "as-is" basis and makes no guarantee that it will always be free from interruptions or technical errors. That said, we are committed to maintaining optimal platform uptime at all times.

naga bola reserves the right to suspend or close any account, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Fraud, attempts to exploit the system, or suspicious activity.
• Failure to submit the requested KYC documentation within the specified timeframe.
• Multiple account registrations by the same individual.
• Use of the platform for unlawful or unethical purposes.
• At the user's own request for voluntary account closure.

For voluntary account closure, please contact the naga bola customer support team. Any valid deposit balance (excluding bonus funds) remaining in your account will be processed for withdrawal once all relevant conditions have been met and no active investigations are ongoing.

naga bola takes user privacy very seriously. All personal data you provide is collected, stored, and used in accordance with our detailed Privacy Policy. In brief:

• Your personal data is used solely for account management, transaction processing, and service-related communications.
• We do not sell or rent your personal data to third parties for marketing purposes.
• Your data is protected with 256-bit SSL encryption and stored on secure servers subject to strict security controls.
• You have the right to request access to, correction of, or deletion of your personal data in accordance with the applicable terms.

For full details on how naga bola manages your data, please refer to Privacy Policy our full terms.

These Terms and Conditions are interpreted and governed by the laws applicable to the platform. naga bola. Any dispute arising in connection with these terms or the use of the platform will first be referred for resolution through direct negotiation between you and naga bola.

If a resolution cannot be reached through negotiation within 30 days from the date the dispute is reported, the matter may be referred to an appropriate alternative dispute resolution mechanism.